Payment policy

Last updated: January 23, 2026

This policy details the financial protocols and payment standards at Mekyle. By finalizing a purchase, you acknowledge that you have reviewed and accepted the billing practices described below.

1. Supported Payment Gateways

To ensure a protected and seamless transaction environment, Mekyle utilizes Stripe to manage all payments. We currently accept the following methods:

  • Bank Cards: Visa, Mastercard, American Express, Discover, and Diners Club.

  • Express Checkout: Apple Pay and Google Pay.

  • Regional Options: Any UK-specific payment solutions supported via the Stripe interface.

Currency Notice: All financial transactions and prices are processed exclusively in British Pounds (GBP).

2. Transaction Completion

  • Point of Sale: Full payment is required during the checkout process.

  • Order Validation: We will only verify and begin processing your order once the funds have been successfully authorized.

  • Declined Transactions: If a payment is rejected by your provider or Stripe, the order will remain unconfirmed and will not be dispatched.

3. Rates, Taxes & VAT

  • GBP Listing: Every price featured on our store is quoted in British Pounds (GBP).

  • Price Adjustments: We reserve the right to modify our product rates at any time without advance warning.

  • Inclusive Pricing: In alignment with UK regulations, the final total includes VAT. Any delivery fees will be clearly itemized before you complete the payment.

4. Data Security & Privacy

Mekyle prioritizes the safety of your financial information through:

  • Encryption: The use of SSL technology to secure data during transmission.

  • Third-Party Processing: Utilizing Stripe's global infrastructure so that no sensitive card data is stored on our local servers.

5. Reimbursements & Billing Disputes

  • Refund Method: All approved reimbursements are credited back to the original payment source used at the time of purchase.

  • Policy Link: All refunds are subject to the criteria defined in our Returns & Refund Policy.

  • Dispute Resolution: We take unauthorized chargebacks seriously. If you identify an error on your statement, please reach out to our team first at contact@mekylestore.com to allow us to resolve the matter.

6. Fraud Prevention Measures

To maintain a secure marketplace:

  • Active Monitoring: Every transaction is screened for signs of unauthorized or fraudulent behavior.

  • Order Holds: We reserve the right to pause or cancel any purchase that flags suspicious activity.

  • Verification: Occasionally, we may request additional identification for high-value orders to protect the cardholder.

7. Contact Information

Store Name: Mekyle

Address: 5-9 White Church Ln, London E1 7QR, United Kingdom

Support Email: contact@mekyleshop.com

Phone:  +447311132849

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)

Response Time: Within 1 business day